All returns and exchanges must be pre-approved by NUDA and the shipping fees for returning products are at the customer’s charge. If you want to return products or a full order, you must contact us at support@nuda.ca. A return address will then be provided as well as a return authorization number. The products returned without a valid authorization number will be refused and returned to you at your expense.

Sealed and unused products can be returned in the thirty (30) days following the purchase date. All returned products must be in their original packaging. Products that have been altered, opened or damaged will not be accepted.

All returns that have been correctly authorized will be refunded directly on your credit card or PayPal. The refund must be done on the same payment method that was used to purchase the products being returned. Allow us five (5) to seven (7) workday delays upon reception of the returned product(s) to proceed to the refund. Please note there is a 24 to 48 hours delay before seeing the refund on your credit card.

Please contact the NUDA team within forty-eight (48) hours following the reception of the order at support@nuda.ca. NUDA will then communicate with you in order to modify your order and establish afferent terms.

We apologize if your package has been damaged upon delivery. If you receive an order composed of certain damaged products, you must contact us at support@nuda.ca and join one or more pictures of the damaged products as well as the packaging.

An order can be cancelled before being shipped. A complete refund will be transmitted within twenty-four (24) to seventy-two (72) business hours. Once the order has been shipped, the transaction is considered complete. All returns are to be submitted to our return policy clauses. If the return is accepted, the refund will be done once we’ve received the returned product(s).

Your order will be processed and shipped within Canada in one (1) to two (2) business days once placed. The delivery and tracking information will be sent once the package is dispatched from our warehouse.

US orders are shipped in 48 hours from our US facility.

For all Canadian orders, the packages are shipped with Purolator and Canada post.

For all American orders, the packages are shipped with USPS (via Canada Post) or with UPS. 

Please note that we ask for a mandatory signature for each delivery.

We offer free delivery for every order of $50+ in Canada and in the United States.

*Based on the amount after promotion, before taxes and shipping. 

Quebec and Ontario 

• $9,99 CAD Standard Shipping: 2 to 5 business days with Purolator or Canada Post.
• $15 CAD Express Shipping: 1 to 3 business days with Purolator or Canada Post.

Others Canadian Province

• $9,99 CAD Standard Shipping: 4 to 10 business days with Canada Post.
• $15 CAD Express Shipping: 2 to 5 business days with Canada Post. 

United States of America

• $9,99 USD Standard Shipping: 5 to 12 business days with USPS, via Canada Post (no signature will be requested)*.
• $15 USD Express Shipping: 4 to 7 business days with UPS

* NUDA releases itself from all responsibility in regard to problems that may come up during the shipment delay or any lost or stolen orders if you requested they be delivered without a signature. The customer that chooses to receive an unsigned order does so at his own risk.

*Nuda guarantees no customs or tariff fees will be charged to our customers on their orders.

To find your perfect self tan product from Nuda, take our Glow Quiz shade finder to help guide you. Depending on your skintone, preferred results and application preferences, we have different products to suite different results and needs.

Yes. All Nuda Sunless products use 100% vegan ingredients and are never tested on animals. We are a Leaping Bunny and Vegan Society certified company.

Yes. Nuda Sunless was founded in Canada and the founders Mahay and Genevieve are both originally from Quebec.

Many of Nuda's self tanning products are made in Canada or the US and the majority of the Nuda team is based in Canada.